What is a group?
For most shows ten or more seats makes you a volume buyer with all the ‘group’ benefits. Click on the show logo to the left and scroll down to availability for the group minimum for your show.
Are you the box office?
We are the in-house group seating service for the Pantages Theatre. We are also the authorized group sales office for the Wadsworth and Brentwood Theatres, as well as other venues in Southern California. No matter what show you book with us you’re getting direct, authorized access, typically at or below box office prices.
How do I pay?
We gladly take Visa, Mastercard or American Express or a check (personal, company, cashiers, money order payable to Pantages Theatre) One form of payment per order. (We cannot accept checks within two weeks of a performance.)
Do I have to pay now?
A non-refundable 20% deposit will be due within one week of the reservation and your balance will be due 60 Days prior to your performance date, we’ll reserve your seats and give you time to collect payment from your organization or fellow show-goers. Deposits are collected on a per order basis and are non-transferable. Orders within 60 Days of their desired performance date will have to pay in full soon after their confirmation if not on that day.
When do I have to pay?
All orders call for a non-refundable 20% deposit within a week of confirmation and a final payment 60 days before the show. The earlier you book, the more flexible the terms. Those who order close to their desired performance date will have to pay soon after their confirmation if not on that day.
Can I add seats to my order?
Since there is no obligation, it is to your advantage to estimate high and reduce your numbers when it’s time to pay. As long as you keep the group minimum for your show, you get the volume buyer benefits. Plus, if you estimate low and call to add more, the seats you want may no longer be available. We cannot add to an order that is paid for.
How long does it take?
For most shows, we will confirm your seats right away over the phone. For others it can take a day or more. Some extremely popular shows can take several days. We work hard to get every order confirmed as soon as possible.
Is the theatre accessible to handicapped individuals?
Handicapped access information varies from venue to venue. We’ll provide complete information on accessibility if you describe your needs in detail when you make your request.
What about children?
Most of the shows we sell are designed for individuals who can sustain focused attention for up to two hours and forty-five minutes. Make sure to ask about age-appropriateness when you place your request and keep in mind that every person has to have a ticket regardless of age. Please Note: No Children Under 5 will be Admitted in the Theatre.
If you have additional questions, please contact us at:
Pantages Group Sales
6233 Hollywood Blvd. (Hollywood & Vine) - Los Angeles, CA 90028
Local: 323-463-4367 - Toll free: 866-755-3075 - Fax: 323-463-7194
Monday-Friday 10-5 PST
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